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Terms and conditions

Important information for those accessing the Childline website.

These Terms and Conditions (“Agreement”) governs the use of the services (“Service”) that are made available by (“Website, “we” or “us”).

Materials on the Childline website are designed to provide useful information to the public, but are not intended to be definitive, official policy documents.

Links to other websites – We may provide links to websites of other public organisations as a service for our users. We do not endorse the accuracy, completeness, adequacy, accessibility or usefulness of those sites.

The Childline website is not intended to be a comprehensive collection of all related sites on the Internet.

Accessibility – The Childline website is maintained by our staff.

Legal and psychological advice – The Childline website is intended as a resource and guide for the public. It is not a source of definitive legal or psychological advice about specific problems.  We strongly recommend that you seek professional advice for legal and psychological problems to consider the problem wholistically taking cognizance of the client’s circumstances.  Whilst we have taken great care to give useful information Childline cannot be held responsible for the outcome of implementing this information.

Data privacy – Childline is dedicated to preserving your privacy and security while viewing the Childline website at  Childline does not capture personal information without visitors’ permission.

Use of cookies – Childline does not use cookies to record any personal information. Cookies are used only to track if you are a first-time visitor to the website or if you have visited the Childline website in the past.

Disclosure of information – Childline does not sell, rent or publish any of the website visitors’ personal or private information. Childline does not reveal specific information about users or other personally identifiable data to unaffiliated third parties for their independent use. In addition, Childline endeavors to restrict employee access to any personal information except where necessary to perform required duties.

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