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24 Hour Help Line
A toll-free telephone service offering counselling and support services to
300 000 children and their families for all issues including the facilitation
of child protection services.
A toll-free telephone service offering counselling and
support services to 300 000 children and their families
for all issues including the facilitation of child protection
services.
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116 • 24/7/365 • Free Mahala
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Counselling and Support Services
Our social workers provide approximately 10 000 counselling and support
services per year to abused and traumatised children and their caregivers and
in so doing, strengthen the child protection system.
At Childline, we believe that every child’s story deserves a happy ending. This is
why we place so much emphasis on counselling which helps children process
what has happened to them and allows them to go on and live happy and
fulfilled lives.
Our social workers provide approximately 10 000
counselling and support services per year to abused
and traumatised children and their caregivers and in so
doing, strengthen the child protection system.
At Childline, we believe that every child’s story deserves a
happy ending. This is why we place so much emphasis
on counselling which helps children process what has
happened to them and allows them to go on and live
happy and fulfilled lives.
FIND OUT MORE
116 • 24/7/365 • Free Mahala
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Community awareness and
prevention programme
Soon after Childline started growing, we realised that while thousands of children
were calling Childline, many thousands more didn’t know about us. As well as
having children reach out to us, we needed to reach out to children.
We started CAPP – the Community Awareness and Prevention Program.
CAPP reaches more than 80 000 children per year through our satellite offices in
the Inner-city, Soweto, Tembisa, Katlehong and Sebokeng.
Soon after Childline started growing, we realised that
while thousands of children were calling Childline, many
thousands more didn’t know about us. As well as having
children reach out to us, we needed to reach out to
children.
We started CAPP – the Community Awareness and
Prevention Program. CAPP reaches more than 70 000
children per year through our satellite offices in the
Inner-city, Soweto, Tembisa, Katlehong and Sebokeng.
FIND OUT MORE
116 • 24/7/365 • Free Mahala
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Child Development Programme
A variety of extra-mural and therapeutic interventions, which are designed to
ensure the holistic development of children, increasing resilience, instilling cultural
pride and creative abilities through arts and culture programmes, indigenous
games and holiday programmes implemented at each CBC.
A variety of extra-mural and therapeutic interventions,
which are designed to ensure the holistic development of
children, increasing resilience, instilling cultural pride and
creative abilities through arts and culture programmes,
indigenous games and holiday programmes implemented
at each CBC.
FIND OUT MORE
116 • 24/7/365 • Free Mahala
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Community centres contact information
Find a community centre near you.
Find a community centre near you.
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116 • 24/7/365 • Free Mahala
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Sunlight Safe House
The Sunlight Safe House (SSH) started in 1997 as an after-hours service for
abused and abandoned children. With traditional organisations closed at night
and during weekends, many traumatised children were in the unfortunate position
of having to stay at police stations until the welfare agencies opened their doors
during office hours. This constituted secondary traumatisation for the child.
The Sunlight Safe House (SSH) started in 1997 as an
after-hours service for abused and abandoned children.
With traditional organisations closed at night and during
weekends, many traumatised children were in the
unfortunate position of having to stay at police stations
until the welfare agencies opened their doors during
office hours. This constituted secondary traumatisation
for the child.
FIND OUT MORE
116 • 24/7/365 • Free Mahala
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Training and Development
Training & Development – for all employees, volunteers, professionals and
community members, including: social workers, Help Line counsellors, educators
in the Community Awareness and Prevention Programme, community caregivers,
lawyers and police officers who work in the field of Child Protection and
Children’s Rights.
Training & Development – for all employees, volunteers,
professionals and community members, including: social
workers, Help Line counsellors, educators in the
Community Awareness and Prevention Programme,
community caregivers, lawyers and police officers
who work in the field of Child Protection and
Children’s Rights.
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116 • 24/7/365 • Free Mahala
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Information Hub
We also ensure that information on all child related issues can be accessed
through social media and our website, and we use these platforms to share
pertinent advice, resources and practical information.
We also ensure that information on all child related issues
can be accessed through social media and our website,
and we use these platforms to share pertinent advice,
resources and practical information.
FIND OUT MORE
116 • 24/7/365 • Free Mahala